Submit a Complaint Track a Complaint

Submit a complaint

Report a concern about a Kano State ministry, department or agency. Select the responsible MDA below. Your complaint will be sent to its complaint desk for review.

You can submit without an account, TRN or KNID. To submit anonymously, select the anonymous option; name and contact fields will be discarded. Authorised officers can review the case history. Avoid unnecessary personal details and save the private tracking code shown after submission.

Select the responsible MDA *

Only MDAs with an active online complaint desk are listed.

Submit anonymously (name and contact fields will be discarded)

Complainant name (required unless anonymous)

Contact phone (optional)

Contact email (optional)

Subject *

Complaint category (e.g. service delay, staff conduct, fees or other) *

Complaint details *

Incident date (if known)

MDA service standards and contact channels

Kano State Internal Revenue Service

Acknowledgement: 72-hour Business Day

Resolution: 5 Business Days

Phone / SMS: 08065455715

Complaint desk email: kirs@ekano.ng

Complaint policy and procedures

Track an existing complaint